
Michael J
- Flag inappropriate
- Show review history
Every time this vacuum gets stuck, it disconnects and you can't reconnect without holding the button on the top of the vacuum. It will automatically reconnect when I put it on the charger. This makes the "Find Robot" button entirely useless. Eufy gets more points for the remote since I have no way to find this vacuum now when it's stuck who-knows-where. It is now April 28th, and the issue persists. One star until fixed. it's ridiculous.
5 people found this review helpful
Included User Muanual
April 29, 2026
Sorry for the trouble. Please share your device info and send it to
[email protected], and we’ll fix the frequent offline issue promptly.
Normally, the vacuum will sleep and go offline when away from the base station for a while. Please clear debris on the top to prevent jams. Start cleaning from the dock for automatic recharging.

Jan Lyn
I love these little vacuums and would have given them five stars, but I can't get the app to work because it only recognizes a 2.4 G signal. It doesn't work off of the 5G signal, so I have to go and change some settings on my ISP side of things in order to get the Lefant app to work with the vacuums. Apparently, iot devices don't recognize that two signals are being broadcast. I would love to see an update on the app, because the vacuums are only working manually right now.
19 people found this review helpful
Included User Muanual
May 23, 2025
Thank you for your feedback. Certain models will soon support 5G WiFi.

Samantha Butts
Is this a joke? I can't even register! First of all, US is not even an option for country. So I chose Mexico just to move forward. Then it only gives you the option to log in, not register. I finally found where to register but when you click register, it says you must check the box to agree. THERE IS NO BOX!! this looks like a dummy app with no actual content. I don't see how ppl are giving this any more than 1 star. It's not even functional!
64 people found this review helpful
Included User Muanual
March 21, 2025
Hello! We've optimized the registration process, but due to the variety of Android models, some compatibility issues may still occur. If the issue persists, please update to the latest app version and submit a screenshot via the feedback section. This will help us quickly identify and resolve the problem. Thank you for your support!